ServiceNow Specialist
If it's important for You:
- Challenging and dynamic work in one of the leading food retailers in the Baltics and extensive career opportunities within the whole Rimi Baltic Group;
- Competent and professional team support, friendly working environment;
- Flexible working hours and possibility to work from home few days per week.
- Competitive remuneration package:
- Salary 2600 - 3900 EUR per month before taxes;
- Mobile phone and fully funded telecommunications services;
- Additional health insurance (after 3 months);
- Additional payments in different occasions (childbirth, work anniversaries, graduations, loss of family member etc.).
If You Have:
- Proven experience working with the ServiceNow platform, encompassing administration, development, and support.
- Solid proficiency in JavaScript, adept at debugging custom solutions and integrations within the ServiceNow framework.
- Strong organizational skills, capable of prioritizing tasks and managing time efficiently.
- Excellent communication skills, both verbal and written, enabling effective interaction with stakeholders at all levels.
- Demonstrated ability to work independently and collaboratively within a team, striving towards common objectives.
- Bachelor's degree in computer science, Information Technology, or a related field preferred.
- ServiceNow certifications (e.g., Certified Implementation Specialist) are advantageous.
- Prior experience in the IT service management field is mandatory.
- Prior experience with the Agile Way of Working is a plus.
- Native proficiency in one of the Baltic languages is a must.
- Proficiency in English (both written and spoken).
- Desire for learning and self-development.
We Will Entrust You To:
- Provide responsive support for the ServiceNow platform, addressing incoming incidents and requests promptly and effectively.
- Develop, maintain, and enhance the ServiceNow platform to meet organizational needs and enhance efficiency.
- Lead planned improvement tasks, ensuring timely completion and high-quality outcomes.
- Participate in or lead the implementation of new functions and applications within the ServiceNow environment.
- Maintain and update technical documentation related to the ServiceNow platform to ensure accuracy and relevance.
- Demonstrate a strong understanding of JavaScript, effectively leveraging it within the ServiceNow ecosystem.
- Exhibit excellent planning skills to organize tasks and projects effectively.